Enterprise Customer Experience & Calling
Deploy a secure, globally distributed, SOC 2 Type II certified cloud phone network. Backed by dedicated support engineers, custom integrations, and developer APIs.
99.999% SLA UPTIME GUARANTEE
Network Infrastructure Status
ALL REGIONS UPUS East (Virginia)99.999%
US West (Oregon)99.999%
Europe Central (Frankfurt)99.999%
CARRIER GRADE NETWORKS
Redundant Data Centers
Active-active configurations across geographically separate locations ensure zero-downtime voice connections.
North America East (us-east) 99.999% Uptime
North America West (us-west) 99.999% Uptime
Europe West (eu-west) 99.998% Uptime
Asia Pacific (ap-east) 99.999% Uptime
IDENTITY CONTROL
Enterprise SSO Directory Sync
Secure corporate communication credentials out-of-the-box. Jovaterra integrates seamlessly with industry-standard identity managers using SAML 2.0 and SCIM protocols.
Enforce Multi-Factor Authentication (MFA)
Automatic employee onboarding and routing profiles
SSO Integrations
Okta Integration
ConnectedAzure Active Directory
ConnectedSAML 2.0 / SCIM API
ConfigureGET /v1/calls/transcription
# Fetch real-time text transcription of call
curl -X GET "https://api.jovaterra.com/v1/calls/trn_982189/transcribe" \
-H "Authorization: Bearer JovKey_live_89178"
# JSON Server Response:
{
"call_id": "call_45189",
"confidence": 0.985,
"duration": 142,
"text": "We would like to book a platform demo tomorrow."
}
curl -X GET "https://api.jovaterra.com/v1/calls/trn_982189/transcribe" \
-H "Authorization: Bearer JovKey_live_89178"
# JSON Server Response:
{
"call_id": "call_45189",
"confidence": 0.985,
"duration": 142,
"text": "We would like to book a platform demo tomorrow."
}
DEVELOPER API
Connect Any CRM or Custom Database
Fetch text transcription data, extract incoming IVR selections, update call paths dynamically, and trigger webhooks to keep internal teams informed.